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User Personas

Document ID: PRD-007
File Path: docs/01-product/personas.md
Version: 1.0.1
Status: Draft
Owner: Product Team
Last Updated: 2026-07-07


This document defines the user personas for the Wovyr AI Platform — the archetypal users whose goals and pain points drive product decisions. It expands the target-user list in the PRD §8.


PersonaPrimary needKey surfaces
App DeveloperShip an AI feature fastCLI, SDK, Agent Studio
AI EngineerBuild reliable agents/workflowsAgent Framework, Workflow Builder
Platform/Ops EngineerOperate it at scale, safelyDeployment, Observability
Security/ComplianceGovern access and dataSecurity, Audit
Plugin DeveloperExtend & distribute capabilitiesPlugin SDK, Marketplace
Engineering LeaderAdopt for the orgVision, Roadmap
ResearcherExperiment with agent designsAgent Studio, Examples

  • Context: Full-stack developer adding AI to a product; not an ML specialist.
  • Goals: Add a working agent/feature in days; avoid wiring many services.
  • Pains: Fragmented tooling, vendor lock-in, prompt-only “frameworks”.
  • How Wovyr helps: One platform; hello agent to production via CLI/SDK; provider independence via the LLM Gateway.
  • Success: First agent shipped quickly; swap models without code changes.
  • Context: Builds non-trivial agents and multi-step workflows.
  • Goals: Grounded, reliable, debuggable agent behavior.
  • Pains: Non-determinism, opaque failures, brittle RAG, no durability.
  • How Wovyr helps: Memory Engine for RAG, durable workflows, trace/step inspection in Agent Studio.
  • Success: Agents that are testable (workflow tests) and observable.

3.3 Platform / Ops Engineer — “Priya”

Section titled “3.3 Platform / Ops Engineer — “Priya””
  • Context: Runs the platform for many teams.
  • Goals: Scale, reliability, cost control, safe operations.
  • Pains: Weak observability, hard scaling, runaway cost.
  • How Wovyr helps: Kubernetes/Helm, autoscaling tool workers, SLOs/alerts (observability), quotas.
  • Success: Meets SLOs; cost visible and bounded per tenant.
  • Context: Builds integrations/tools, possibly to sell.
  • Goals: Package capabilities once; distribute safely.
  • Pains: No standard extension model; unsafe third-party code.
  • How Wovyr helps: Plugin SDK, signing + distribution, marketplace.
  • Success: A signed plugin published and installed by others (see VPN example).
  • Context: Decides whether the org adopts Wovyr.
  • Goals: Productivity, control, no lock-in, sustainable roadmap.
  • Pains: Build-vs-buy risk, fragmented stack, governance gaps.
  • How Wovyr helps: Vision/business goals, open-source + provider-neutral, clear roadmap.
  • Success: Teams self-serve under central governance.
  • Context: Explores agent/coordination designs.
  • Goals: Rapid experimentation and comparison.
  • Pains: Rebuilding infra per experiment; no eval harness.
  • How Wovyr helps: Reusable runtime, Agent Studio
  • Success: Compare agent versions on quality/cost/latency easily.

Per PRD scope: consumers seeking a chat app, teams wanting a low-code website builder, or users needing foundation-model training are not the target.



VersionDateDescription
1.0.12026-07-07Renumbered from PRD-002 to PRD-007 — that ID collided with prd-future.md, which was independently assigned PRD-002 later without checking the sequence. Found during a project-wide doc review; no content changed
1.0.02026-06-27Initial User Personas